Returns & Shipping Policy

Returns:
At Yummyverse, customer satisfaction is our priority. If you are not fully satisfied with your purchase, we offer a hassle-free return process within 30 days of receiving your order.

Eligibility for Returns: Items must be unused, in original packaging, and in the same condition as when you received them. Please include the receipt or proof of purchase.
Non-Returnable Items: Perishable goods, personalized products, and items on clearance or sale cannot be returned.
Return Process:
Contact us at yummyverse@gmail.com to initiate the return.
Ship the product back to our designated address.
Once we receive the item, we will inspect it and notify you of the approval or rejection of your refund.
If approved, refunds will be processed to the original payment method within 7-10 business days.
Shipping:
We offer free shipping on orders over PHP 999 within the Philippines. For orders below this amount, shipping fees will apply based on the destination.

Cash on Delivery (COD): Yummyverse offers the convenience of Cash on Delivery (COD). This service is available for all orders within the Philippines. You can pay for your order upon delivery.

Shipping Times: Orders typically ship within 1-3 business days. Estimated delivery time within Metro Manila is 3-5 days and 7-10 days for provincial areas.

Tracking: A tracking number will be provided once your order is shipped.

Shipping Issues: For any shipping issues, please contact us at yummyverse@gmail.com.

Terms of Use

Welcome to Yummyverse! By accessing and using our website, you agree to the following terms and conditions.

User Conduct: You agree to use this site for lawful purposes only. Any misuse or unauthorized use of our site may result in termination of your account.
Intellectual Property: All content on this site, including text, images, logos, and product descriptions, is the intellectual property of Yummyverse and may not be used without our permission.
Product Availability: While we strive to provide accurate product information, Yummyverse does not guarantee that all products listed on the site are available or in stock at all times.
Limitation of Liability: Yummyverse is not liable for any damages or losses arising from the use or inability to use our products or website.

Privacy Policy

At Yummyverse, we value your privacy and are committed to protecting your personal data. This policy outlines how we collect, use, and safeguard your information.

Information We Collect: We collect personal information such as name, email address, shipping address, and payment details when you place an order or register on our site.
Use of Information: Your information is used to process orders, provide customer service, and send promotional offers (with your consent). We do not share your personal data with third parties unless required by law.
Data Security: We implement security measures to protect your personal information. However, no method of transmission over the internet is 100% secure.
Your Rights: You may request to access, update, or delete your personal information at any time by contacting us at yummyverse@gmail.com.

Contact Us

We are always here to help! If you have any questions or concerns, feel free to contact us:

Email: yummyverse@gmail.com
Phone: +63 948 617 9189
Office Address: Kamias Rd, Diliman, Quezon City, 1100 Metro Manila, Philippines
Business Hours: Monday to Friday, 9:00 AM to 6:00 PM (PHT)

Address: Kamias Rd, Diliman, Quezon City, 1100 Metro Manila, Philippines

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